Carriage House Realty in Athens, GA

Alas my 4 years as a tenant with Carriage House Realty has come to an end. I would like to take a few minutes to give credit where credit is due. From move in to move out I had zero issues. The office staff was always more than helpful, the maintenance guys are top notch. All my issues were dealt with in a timely manner and everyone was always so friendly. They went above and beyond for me at times. If you’re looking for a great company to rent from that is big but still has that small town family feel, then Carriage House is the place for you. I HIGHLY recommend them. Thank you guys for making me feel like part of the Carriage House family.

I don’t have much experience with the office staff directly (but when I’ve called they’ve been helpful, overall) so this review is mainly for the resident portal and maintenance staff. I’ve lived here 3 years and my maintenance requests are consistently taken care of in a timely manner and I’ve never had a poor experience with them. Does my rent increase every year? Yes. That sucks, but hey, thats a different systemic issue. Overall, a pretty good property management company who communicates well through email.

I rented at Whitehall Landing for about 4 years and my experience with them was overall extremely positive. The maintenance was very responsive and personable and actually did the necessary repairs. During my time there, I had to submit quite a few maintenance requests. My refrigerator had to be replaced twice, the dryer also had to be replaced, the entire hvac system inside and out had to be replaced over one Christmas break during a severe freeze. All these repairs were done promptly and professionally with quality work. Very friendly people. I’ve had a lot of bad experiences in the past with other landlords not actually fixing stuff or taking weeks to months to repair. Not Carriage House. The maintenance there was definitely A+. When I had to move out of my lease early, the office staff were very accommodating and fair about it. Everyone responded to my emails, calls, and maintenance requests in what I felt like was a reasonable amount of time throughout the duration of my time there. I generally experienced polite and courteous customer service. The townhome community itself was very nice and felt safe. I never had anyone steal a package or anything. Although my unit had older appliances and stuff it was very well-maintained. Very reasonable rent for the quality. I had no problems with bugs other than the occasional spider or beetle from outside. At one point some squirrels got inside the attic of my unit and began nesting and Riner was very nice about it and got a wildlife specialist to get them out of the unit. It was very quick. I would definitely recommend renting with Carriage House to a friend or anyone at all.

Great experience with Carriage House! They are all a great group of people that are helpful, kind and knowledgeable, no surprise they have been in the business for over 45 years! So thankful for their expertise when renting in Athens!

I would definitely recommend Carriage House Realty. I lived there the past year in Pineview and had a great experience. My dryer was broken last spring and they were super quick and easy about fixing it. Thank you!!!